Terms of Service
1. Introduction
These Terms of Service ("Terms") govern the Huddle application and related services ("Service"), provided by Lucid And Company Ltd. ("we", "us" or "our"). By using the Service, you agree to these Terms.
2. Eligibility
The Service is for people aged 13 or over. Users aged 13–17 must obtain a parent or guardian’s permission for participation and use of their information. All users must have any permission required for their circumstances. Age and permission are self-declared.
3. Accounts
Provide accurate account information and use your own email address. Keep your sign-in details confidential. Do not share your account or impersonate another person. Each huddle’s Owner or Admin controls admission to that huddle.
4. Nature of the Service
Huddle lets members share check-ins, current or scheduled availability and optional places, exchange group messages, offer company and exchange contact details with chosen people. Scheduled availability is not an invitation, reservation or reminder. Huddle is not a medical or emergency service and is not continuously monitored. A check-in, offer or message does not guarantee a response.
5. Your Content and Privacy
Optional map previews use Apple Maps on iOS and Google Maps on Android and the web. Google Maps use is subject to the Google Maps/Google Earth Additional Terms of Service and Google Privacy Policy. Apple Maps use is subject to Apple Maps Terms of Use and Apple Privacy Policy.
Your content remains yours. You give us permission to store, process and display it as needed to provide the Service and follow your sharing choices. Our Privacy Policy explains how we handle personal information.
Offers and replies are private to their participants. Accepting a connection shares the selected contact details. External handles are not verified. Changing access, blocking or deleting cannot recall information someone has already copied. Respect another person’s decision not to reply or share contact details.
Group messages are shared with huddle members, subject to membership and blocking rules. Check-in and availability sharing choices do not limit the audience for group messages. Owners and Admins can remove messages in their huddles. Leaving a huddle does not remove messages you already sent.
6. Acceptable Use
We have no tolerance for objectionable content or abusive users.
- Do not use the Service unlawfully or share another person’s private information without permission.
- Do not harass, threaten, sexually exploit, impersonate or spam other people.
- Do not access another person’s account, bypass access controls or scrape private data.
- Do not share invitation links beyond their intended recipients.
You can report a message or person and block people in the app. Reports are private to authorized report handling. We use automated content checks and review reports, and may remove content or restrict accounts or huddles that violate these Terms. Reporting does not automatically block someone, notify them or remove their account. Confirmation of a report does not mean it has been resolved. Our Child Safety Standards also apply.
7. Account Deletion
You may stop using the Service or delete your account in the app. Deletion is permanent and requires confirmation, including closing every huddle you own. This does not delete other members’ accounts or unrelated huddles. A pending request is not completed deletion. You can check a saved deletion request after signing out. The Privacy Policy explains what is removed and what may remain.
8. Availability and Changes
The Service may change, be interrupted or end. We will communicate material changes to these Terms or data use before applying them, with renewed agreement where required.
9. Legal Rights
Nothing in these Terms limits rights or liability that cannot be excluded under applicable law, including consumer protections.
10. Contact Us
For product questions, requests or complaints, email support.lucidandcompany@gmail.com.